Refund Policy
LAST UPDATED 24 AUGUST 2026
30-day money-back guarantee
If CreatorPlan isn't right for you, request a refund within 30 days of your purchase and we will refund it in full. You do not need to give a reason.
This applies to your first payment on a new subscription, monthly or annual.
How to request one
Email justvmaill@gmail.com from the address on your account, or contact Paddle — our Merchant of Record — directly at paddle.net, where you can look up your order using your email address and the last four digits of your card.
Refunds are returned to the original payment method. Once approved, Paddle typically processes the refund within a few business days; how quickly it appears on your statement depends on your bank or card issuer.
Renewals
Your subscription renews automatically until you cancel. You can cancel at any time from your account, and your Pro access continues to the end of the period you have already paid for.
Because renewals are charged automatically, we ask that you cancel before the renewal date if you no longer want the subscription. If a renewal charge catches you by surprise, contact us within 30 days of that charge and we will refund it, provided the account has not made substantial use of Pro features during that new period.
What we may decline
We may decline a refund where:
- the request is made more than 30 days after the payment;
- there is evidence of fraud, chargeback abuse, or repeated refund-and-repurchase cycles;
- the account breached our Terms & Conditions.
Your statutory rights
This policy is offered in addition to, and does not limit, any refund or cancellation rights you have under consumer law where you live — including the EU/UK right to withdraw from a digital purchase within 14 days, subject to the conditions in Paddle's Buyer Terms.
The free plan
Every account includes one Monetisation Gameplan free, so you can see the quality of the output before paying anything. The free allowance is once per account and is not restored by cancelling or by deleting content.